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No visibility into what's really happening
Supervisors only hear what agents choose to report. Problems stay hidden until customers escalate — or leave.
Every
Analyzed
Automatically
Your team handles hundreds of customer interactions a day. You can't review all of them. And you don't have to. TevVoice turns every conversation, on every channel, into actionable intelligence — in real time.
You are flying blind
Most call centers review less than 5% of interactions. The rest? They happen, get forgotten, and never improve anything.
Agent performance is a guessing game
Without consistent data, coaching is based on gut feel. Good agents go unrecognized. Bad habits go uncorrected.
Compliance is a liability
In regulated industries, every missed greeting, skipped ID check, or unresolved complaint is a risk. Manual QA doesn't scale.
Simple,
Automatic,
Powerful
three steps is all it takes
1
Connect
Link your call center system or upload recordings. Supports voice calls across all channels — inbound, outbound, and everything in between.
2
AI Analyzes
Every interaction gets transcribed, sentiment-scored, topic-clustered, and QA-checked — automatically. Armenian, Russian, and English supported natively.
3
You Act
Open your dashboard, see what's happening across your entire team, drill into any call, and make decisions backed by data — not guesswork.
Simple,
Automatic,
Powerful
three steps is all it takes
1
Connect
Link your call center system or upload recordings. Supports voice calls across all channels — inbound, outbound, and everything in between.
2
AI Analyzes
Every interaction gets transcribed, sentiment-scored, topic-clustered, and QA-checked — automatically. Armenian, Russian, and English supported natively.
3
You Act
Open your dashboard, see what's happening across your entire team, drill into any call, and make decisions backed by data — not guesswork.
Everything to run a smarter CO
Sentiment intelligence
Business analysis & AI transformation consulting - Custom AI products and agent development - Ready-made SaaS tools for operations, analytics, and learning - Customized AI training programs for teams and organizations
Team Quality Dashboard
See every agent's performance at a glance: compliance rate, negative sentiment rate, average call duration, milestone adherence. Coach with data. Recognize your best performers. Fix issues fast.
Interaction Search
Find any call in seconds. Filter by agent, date, sentiment, topic, status, or channel. Open the full transcript, play the audio, and review the AI output — all in one place.
Topic Intelligence
Automatically discover what customers are calling about. Cluster calls by topic, see which topics lead to escalations, and understand your most critical issue categories — without tagging a single call manually.
Alerts Center
Get notified when something goes wrong — escalations, negative sentiment spikes, compliance failures — on any channel. React in minutes, not days.
QA Milestones
Define the checkpoints that matter to your business — Greeting, ID Verification, Solution Provided, Closing — and let the AI score every call against them. 100% coverage, zero manual effort.
Secure by design. Flexible by default.
We know your customer data is sensitive. That's why TevVoice was built with security at its core — not as an afterthought.
Data Security
Enterprise-grade encryption, strict access control, and compliance with the highest data protection standards. Your data stays yours.
Deployment Options
Choose what works for your infrastructure: Cloud, On-Premise, or Hybrid. Full control over where your data lives.
Audit Logs
Complete action history — who accessed what, when, and what they did. Every event recorded. Nothing hidden.
Access Management
Role-based permissions ensure the right people see the right data — and nothing more.
Who is it for
Built for organizations where every conversation counts
Banks & Financial Institutions
Compliance is non-negotiable. QA milestones, full audit trails, and on-premise deployment ensure your data never leaves your control.
Insurance Companies
Claims, disputes, escalations — understand exactly how your agents are handling the moments that matter most to your customers.
Telecom & Customer Support
High call volume, complex issues, multi-language customers. Get full visibility across every channel without adding headcount.
Healthcare
Patient interactions demand precision. Ensure protocols are followed, complaints are captured, and quality never slips.
Any organization with a call center
If your team talks to customers, you need to know what's being said — and how.
What changes when you have full visibility
result 1
Customer Satisfaction Goes Up
When agents know every call is measured, they perform better. When managers can see patterns, they fix root causes - not just symptoms.
result 2
Team Performance Improves
Consistent, data-driven coaching replaces gut-feel feedback. Agents get specific, actionable guidance - and they grow faster.
result 3
Problems Surface Faster
Stop finding out about issues from complaints and reviews. Spot escalation patterns the moment they emerge and act before damage is done.
result 4
QA Scales Without Scaling Your Team
Manual QA can cover 5% of calls. Interaction Analytics covers 100% - automatically. Same team, total coverage.
no sales pitch, just a real conversation
Book a discovery callBuilt by people who understand both AI and operations
TevVoice is built by Tev Technologies — an AI transformation company supported by the Team Group and focused exclusively on building production-grade AI solutions for enterprises.
Our team combines 15+ years of operations management experience, 20+ years of machine learning expertise, and deep hands-on specialization in AI automation and cryptographic security.
We don't build demos. We build systems that work in the real world.
Plans for our partners
Essential
Designed for companies / departments that need basic sentiment / KPI visibility without complex integrations, deep customization, or multi-level management workflows.
Monthly price
120K AMD
on-premises
55K AMD
cloud
Growth
Designed for companies with several teams, higher processing volume, manager-level reporting needs, and limited configuration requirements.
Monthly price
250K AMD
on-premises
105K AMD
cloud
Scale
Designed for larger organizations with multiple departments, higher data volume, executive visibility needs, and more advanced operational workflows.
Monthly price
400K AMD
on-premises
175K AMD
cloud
Enterprise
For large teams and organizations that need custom workflows, advanced analytics, integrations, dedicated support, and scalable enterprise-level configuration.
Pricing is defined individually based on the project scope and business requirements.
* All monthly prices are counted based on the annual commitment option only.
Learn MoreAdd-ons and over-limit pricing
The following add-ons protect the platform from unlimited usage while still giving clients clear upgrade options.
Extra 1,000 analyzed records75K-120K AMD/month
Extra 1000 audio minutes60K AMD/month
Extra integrations1M-2.5M AMDone-time
Extra custom dashboard500K-1.2M AMDone-time
Extra custom report300K-700K AMDone-time
Extra support hour25K-35K AMD/hour
Ready to see what's really happening in your call center?
no sales pitch, just a real conversation
Book a discovery call